Exchange and return
You can return your order up to 14 days after receipt and we will ensure that the purchase price is credited to your account within five working days of receipt of the return.
Easy returns in three simple steps:
Step 1: Fill out the return form
Download the return form here and fill it out completely.
Step 2: Send your order
Send the items together with the completed return form to the address indicated on the return form. Make sure you have provided the package with a track and trace code. As the sender, you are responsible and we do not want any misunderstandings.
Step 3: Receipt of the purchase amount in your bank account
As soon as we have received the package, we will ensure that the purchase amount is transferred back to your bank account within five working days.
Easy returns in three simple steps:
Step 1: Fill out the return form
Download the return form here and fill it out completely.
Step 2: Send your order
Send the items together with the completed return form to the address indicated on the return form. Make sure you have provided the package with a track and trace code. As the sender, you are responsible and we do not want any misunderstandings.
Step 3: Receipt of the purchase amount in your bank account
As soon as we have received the package, we will ensure that the purchase amount is transferred back to your bank account within five working days.